Event Viewer is an essential diagnostic tool that allows technicians to view detailed logs of system, application, and security events. When troubleshooting issues like network printer failures, Event Viewer can provide insights into errors or warnings that occurred at the time of the failure, making it easier to diagnose and resolve the issue.

The Performance tab in Task Manager provides an overview of the computer’s resource utilization, including CPU, memory, disk, and network usage. Checking this tab helps identify if any resource is being heavily used, which could be causing the slowdown. Option A (Services) and Option D (Users) do not offer direct insights into resource usage. Option B (Startup) is useful for managing applications that run at startup but does not provide current resource usage data, making C the most relevant choice for this situation.

Group Policy Editor allows administrators to manage and configure many aspects of the operating system, including security policies and user permissions. Disabling USB storage devices can be achieved by configuring the appropriate policy in Group Policy Editor, making it the correct tool for preventing unauthorized data transfer. Disk Management is for disk and volume management, Device Manager for device drivers, and System Configuration for boot settings, making A the correct choice for implementing such a security measure.

System Configuration, accessed via msconfig.exe, is an essential tool for troubleshooting startup issues. It allows technicians to perform selective startups by disabling or enabling services and startup applications, making it easier to identify which application is causing the slow boot process. Task Manager also manages startup applications

Local Users and Groups, accessed through lusrmgr.msc, is the dedicated tool for managing user accounts and group memberships on a Windows 10 PC. It allows technicians to add or remove users from groups, including the Administrators group, effectively altering their access levels and permissions on the computer.

Disk Cleanup is specifically designed for removing unnecessary files from the system, such as temporary files, system logs, and previous Windows installation files, to free up disk space. It is a simple yet effective tool for regular PC maintenance to ensure optimal storage usage.

Disk Cleanup is the appropriate tool for removing unnecessary files from the system drive, including temporary files, system logs, and previous Windows installations. Disk Management (A) is used for disk partitioning, Device Manager (C) for managing hardware devices, and Disk Defragmenter (D) for optimizing disk performance. Therefore, B is the best option for the task described.

Disk Management allows users to manage disk partitions and volumes, including extending, shrinking, formatting, and changing drive letters. Extending a non-system volume can be done through Disk Management without data loss, provided there is contiguous unallocated space. Disk Cleanup is for removing unnecessary files, Disk Defragmenter for optimizing disk performance, and Resource Monitor for monitoring system resources, making B the appropriate tool for this task.

Resource Monitor offers detailed real-time information on system resource usage, including CPU, memory, disk, and network, making it an invaluable tool for diagnosing performance issues caused by applications. It allows technicians to view which processes are consuming the most resources.

System Configuration, accessed via msconfig.exe, is particularly useful for troubleshooting startup and boot issues. It allows technicians to perform selective startups by disabling non-essential services and startup programs, which can significantly improve boot times.

System Information provides a centralized, comprehensive overview of hardware resources, components, drivers, and Windows environment details. It’s particularly useful for technicians who need to compile detailed reports on a system’s configuration for documentation or troubleshooting purposes.

Performance Monitor is an advanced tool that allows for detailed tracking and analysis of various system and application performance metrics over time. It provides comprehensive logging capabilities, making it possible to identify potential bottlenecks and performance trends.

System Information provides detailed summaries of the PC’s hardware, system components, and Windows environment, including driver versions, system configuration, and running services. Device Manager manages device drivers, Disk Cleanup removes unnecessary files, and Resource Monitor tracks system resource usage, making A the best tool for acquiring comprehensive system details.

Task Scheduler is designed for creating and managing automated tasks based on specific triggers, such as time, event, or system startup. It’s the right tool for scheduling a custom script to run at a regular interval, like every Monday at 9 AM. Performance Monitor is for monitoring system performance, System Configuration for startup and boot settings, and Group Policy Editor for managing system policies, making A the most suitable choice.

The Local Users and Groups manager (lusrmgr.msc) is the correct MMC snap-in for managing user accounts and groups on a local computer, including adding users to the Administrators group. Group Policy Editor (gpedit.msc) manages policies and is not used for user account management. System Configuration (msconfig.exe) is used for startup and boot configuration, and Certificate Manager (certmgr.msc) manages certificates, not users or groups, making A the accurate selection.

Task Scheduler is designed for creating and managing tasks that automate scripts, programs, or commands based on specific triggers, such as time schedules. It is the ideal choice for automating a script to clear temporary files weekly, enhancing system performance through regular maintenance.

Device Manager is the correct tool for viewing and managing hardware devices and their drivers. It can be used to verify if the webcam is recognized and to update, disable, or troubleshoot its drivers. Event Viewer (A) is for system logs, Disk Management (B) is for managing disk partitions, and Task Scheduler (C) is for scheduling automated tasks, making D the correct answer.

Disk Cleanup is specifically designed to help users free up disk space on their hard drive by removing unnecessary files, such as temporary files, system files, and offline web pages. B) Disk Management is used for disk and partition management, C) Storage Settings can provide insights into storage usage but does not offer the same cleanup capabilities, and D) Disk Defragmenter is used to optimize file organization on the disk, not to free up space, making A the correct choice for this purpose.

Local Users and Groups is the correct tool for managing user accounts and their group memberships on a local computer. By adjusting group memberships, an IT technician can control access levels to sensitive resources, such as a financial reports folder.

Event Viewer allows technicians to view and analyze system, security, and application logs to identify errors, warnings, and informational events that can help diagnose problems like random reboots. It is particularly useful for pinpointing issues that occurred around the time of the reboots, such as errors related to the recent update. B) Reliability Monitor provides an overview of system stability and can indicate problems but lacks the detailed event logs available in Event Viewer. C) Disk Management is for managing disk partitions, and D) System Configuration is for modifying startup settings, neither of which would directly help in diagnosing reboot issues, making A the most accurate tool for this investigation.

Event Viewer is the appropriate MMC snap-in for reviewing system logs, error messages, and warnings. It allows technicians to diagnose the cause of unexpected shutdowns by examining event logs for critical errors or messages that occurred around the time of the shutdowns. Disk Management is used for disk and volume management, Performance Monitor for system performance analysis, and Task Scheduler for managing scheduled tasks, making A the correct choice for this scenario.

Disk Management is the go-to utility for initializing new drives, creating partitions, and formatting them in Windows 10. It provides a graphical interface for managing disk drives and volumes, including setting up new storage devices like SSDs.

Disk Management is the graphical tool within Windows 10 that allows users to manage disk drives and partitions. It provides the functionality to create, format, extend, shrink, and modify partitions on both internal and external drives without needing to use command-line tools. This makes it an essential utility for technicians setting up new drives or reconfiguring existing ones.

Registry Editor allows advanced users and technicians to manually modify system settings and remove leftover entries from uninstalled programs that are not accessible through the Control Panel or standard uninstallation processes. This can help in resolving issues related to lingering software traces affecting performance. B) System Configuration is mainly used for modifying startup processes and boot options, C) Performance Monitor for analyzing system performance, and D) Disk Cleanup for removing unnecessary files, making A the best choice for this scenario.

Group Policy Editor is a powerful tool that allows IT administrators to manage and configure many system settings and policies, including disabling the AutoRun feature for all drives. This helps in enhancing security by preventing the automatic execution of programs from external drives.

The System Configuration utility, accessed by running msconfig.exe, allows users to modify startup settings, including the ability to perform a clean boot by disabling all non-Microsoft services and startup programs. This is crucial for troubleshooting issues that may be caused by third-party software. Task Manager (A) does manage startup programs but doesn’t offer the option to disable all non-Microsoft services. Performance Monitor (C) and Resource Monitor (D) are used for monitoring system performance and do not control startup items, making B the correct choice.

Device Manager is the first place a technician should check when a hardware device, like an external hard drive, is not recognized by a computer. It provides a view of all hardware devices installed on the system and their status, allowing the technician to see if the device is detected and if there are any issues with drivers that might be preventing it from working properly.

Performance Monitor is a powerful tool that allows users to monitor and collect data on a wide range of system and application performance metrics in real-time. It offers customizable logging and alerting capabilities, making it ideal for diagnosing intermittent slowdowns by tracking specific counters over time. A) Task Manager provides real-time data but lacks the detailed logging and historical data capabilities. C) Resource Monitor offers more detailed resource usage information than Task Manager but does not have the extensive logging features of Performance Monitor. D) System Information provides system specifications and configuration details but does not monitor performance metrics, making B the best tool for this scenario.

Local Users and Groups is the specialized MMC snap-in for managing user accounts and group memberships on a local computer, including setting password policies directly on the machine. This tool provides granular control over accounts and groups beyond what is available in the User Accounts section of the Control Panel. B) Group Policy Editor is used for applying policies across users and computers within a domain, C) Account Settings and D) User Accounts offer basic user management functions but lack the detailed controls available in A, making A the most appropriate tool for this task.