A telecommunications company has a mobile workforce that frequently travels across various regions in the United States. The IT manager has noticed that some employees experience connectivity issues when moving from one region to another, affecting their ability to communicate and access company resources efficiently. To address this issue, what action should the IT manager take regarding the employees’ mobile devices?
The Preferred Roaming List (PRL) is crucial for mobile devices that use CDMA technology, as it contains information about the radio frequencies, bands, and service provider identifiers that allow the device to determine which towers to connect to for the best service. Updating the PRL can significantly improve a device’s ability to seamlessly connect to the best available network, especially when employees travel across different regions. This update ensures that their devices can automatically select the optimal network, reducing connectivity issues and maintaining efficient communication and access to company resources.
The Preferred Roaming List (PRL) is crucial for mobile devices that use CDMA technology, as it contains information about the radio frequencies, bands, and service provider identifiers that allow the device to determine which towers to connect to for the best service. Updating the PRL can significantly improve a device’s ability to seamlessly connect to the best available network, especially when employees travel across different regions. This update ensures that their devices can automatically select the optimal network, reducing connectivity issues and maintaining efficient communication and access to company resources.