After updating their smartphone OS, a user notices that one of their frequently used applications no longer launches, displaying an error message instead. What could be the most likely reason for this issue?

An employee’s smartphone application, which is critical for their day-to-day operations, suddenly begins to crash every time it is launched. The app was functioning correctly until it was recently updated. Which of the following steps should the employee take FIRST to resolve this issue?

A user reports that their tablet has started to reboot randomly several times a day after a recent application installation. What troubleshooting step should be taken first?

Following an update, a user finds that their mobile device no longer connects to their Bluetooth headphones. What should be the technician’s first troubleshooting step?

A user reports that their email application crashes upon opening certain emails on their tablet. Which of the following actions should be taken FIRST?

A user reports that their mobile device’s screen does not autorotate when they turn the device sideways. Which of the following could be causing this issue?